Hi @bingoman000. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Re: No virgin media wall socket. However the wall. Kenneth. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Go to solution. 0 Kudos Reply. in Networking and WiFi Sunday; No Virgin Media Wall socket . Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. . When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. . The cable can be a loose wire as well as a socket, external cables may give a clue as to the location. to be phone lines. I just found a box in the closet which has a cable indicated as CABELCON 4. 4 weeks ago. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. We have a virgin media wall. Hi, I’m moving into a new property and was told the property was eligible for quick start as it has the sockets installed. No Virgin media wall socket JakeDobinson. Browse Virgin Media Virgin Media Community. Reply. ThanksEssentially, I can’t figure out how to connect my broadband cable into the wall socket. Back a step Step 3 Plug into the. Back a step. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. But the metal isolator box looks like it might be the wrong way around. Gareth_L. Being connected to the internet is one of the most important modern essentials in 2022,. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). There should be a screw F socket on the bottom where the cable is now just pushed onto. Get the Hub ready by connecting the wires. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I will private message you now to confirm your details. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. I can only find the TV socket. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. I have signed up as a new user for Virgin Fibre. If you look into the back of your Hub, you'll see a port named. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. I'm setting up my hub 3 and it comes with an ethernet cable will I need to use it to set it up as in the step by step guide it doesn't mention it and my wall socket for virgin media and socket for Ethernet cable are a good bit apart and the leads won't reach. When the box came, the guide has said to screw the cable into the VM wall socket but the problem is I. I recently moved into a new apartment that im renting and chose a bundle with virgin for my broadband services. Browse Virgin Media Virgin Media Community. on 12-01-2023 21:04. . Plug the cables into the Hub. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Occasionally only a very short stub of wire is left behind often hidden within. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. My previous sky microfilter attached here. I cannot find a Virgin wall socket within my flat. I’m a new Virgin customer, and the previous occupants used a different provider. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. #2. We appreciate you reaching out to us on here. So I’ve tried inserting it to the socket below it instead but it’s not working. No Virgin Media wall socket on 16-10-2022 22:48. Go back to normal router mode as soon as the test is done. called the delivery team and they managed to book a technician for me. Can anyone advise on this issue, or I think that should be set up by an engineer from VM. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. log into hub3 - 192. Speed. Broadband only; Fibre broadband; Switch broadband; Gigabit. All the wall sockets I can see are for BT. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. The connector with the yellow label looks like your VM connection, the other two look like satellite. It has two outputs on the left of the wall box. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Hi, I wanted to move my router from downstairs to upstairs. TiVo. Virgin supplies Broadband using DOCSIS technology. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. I chose to do self installation, but on installing realised i dont have a wall socket to plug it in to. I’ve just received my quick start package. The good news is that Stephen has done a series of three genuinely useful and informative videos – charting everything from the Headend (data centre) sites to their DOCSIS Hybrid Fibre Coax Fibre-to-the-Premises ( FTTP) based broadband lines at a high level. I cannot find a Virgin wall socket within my flat. I have only got one rectangular shaped white socket (Shown as below) but it seems old and not having any port for the round cable. If however the socket itself has been removed you will need assistance. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. I can only find the TV socket. Old Virgin Media box and poor signal. But I have no Virgin Media Wall socket in my house. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I am so sorry to hear that you seem to be missing a wall socket in the home. Next, connect the power cable. Reduces the number of required wall sockets. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Plug the cables into the Hub. Go to solution. Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. You need a Virgin Media wall socket to connect to their broadband services. Look for an omnibox on the outside of your property and try and trace the cable. Pop them out and see. My question relates to the fact that there are 2 Wall Sockets in the property - one on the ground floor and one upstairs. Had my kit sent to a home we’ve just moved into. But I have an issue on the NTL box in the living room (which I want to put it there in the first place), there are no isolator plugged out. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. 3. CABLE - today I show you how to set up Virgin Broadband Media HUB and phone. Up to speed. We've set up the main 360 TV box downstairs, cabled directly into the Virgin Media wall outlet and via ethernet into the router so we've no issues at all there. Assuming the cable from this box hasn't been cut yes, you can get VM Broadband, however it isn't full fibre, it's called HFC where it's part fibre and part coax cable, hence the screw connector on the wall box: You can unscrew the two screws, remove the panel, and check if there is still a cable running into the wall. Could a VM engineer be boo. I'm currently renovating my living room, including the electrics. Assuming the cable from this box hasn't been cut yes, you can get VM Broadband, however it isn't full fibre, it's called HFC where it's part fibre and part coax cable, hence the screw connector on the wall box: You can unscrew the two screws, remove the panel, and check if there is still a cable running into the wall. The wall socket is - 5109379. Tried looking but can't see a way to book an engineer for this? Thanks. You need a small spanner to remove this, then push the provided connector over the exposed end. Hi there @vmcusto1, welcome to our forum and thanks for your post. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. just moved in, can see the brown cable coming in from outside but there's no VM. Some of the cables hanging out the wall were cut off after the house improvements. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. 9. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsQuickStart, set up and connections. The admin page for the hub says Telephony (disabled)Wall Socket in QuickStart, set up and connections an hour ago; Unable to order for new build in QuickStart, set up and connections 9 hours ago; installing ethernet cable/socket into another room in house by virgin in Networking and WiFi 15 hours ago; Replacement white virgin media wall box in QuickStart, set up and connections yesterdayRe: Wall socket connection. Go to solution. There was no plug socket nearby for this to be used, so in the end he had to drill the cable through. I’ve received my QuickStart package to find I do not have a compatible wall socket. Just choose QuickStart when you order, then use what comes in the box to set up your chosen services in your own home. Hi Graham. Virgin Media Wall Socket. Click & Collect. Options. Discover how Virgin Media services are installed. Re: No wall socket. Get virgin engineer to move the wall socket. No virgin media socket in Networking and WiFi 8 hours ago; No Virgin Media Wall socket . in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023We recently received our router and cables. Broadband. It's true that. Failing that phone the Pre-installation and delivery team on 0800 052 1734 explain the situation. We previously had Virgin Media installed here back in 2017 and at the time the engineer explained that only. If you're happy for us to get this booked. Call the pre-install team after 8am Monday - Friday & they can arrange a technician to reconnect your socket. Call the Pre-installation and delivery team on 0800 052 1734. 0 Kudos. I'm sorry to see that you have not been able to install and use your equipment due to no wall socket being present. It is likely you will be waiting a few days. • Plug the power supply into a mains socket. Rather than pay VM the £25 for a phone extension socket, you could put that money towards some modern cordless phones. Discover how Virgin Media services are installed. on 27-01-2023 17:22. Available with M50 broadband or faster. There is a cable coming from outside into my front room which has the same attachment as the plugs that fit into the hub but can't find an actual wall socket to plug anything in to. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Either screw the other end of the white cable directly into the hub, or unscrew the white cable from the wall box & replace with the cable from the quick start kit. TV. The box and cables may have been removed by the previous occupiers. Phone. But I have no Virgin Media Wall socket - 4942192 - 2. There are two outputs from here (the two connectors that are close together on the white box). My Virgin Media App. We have a virgin media wall socket with an ethernet port in the wall but no round cable. QuickStart means you can plug the kit straight in, with no drilling or technical know-how needed. Re: Wall socket. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. Now another team needs to fix that cable but the technician booked my appointment for 28th as per the message i Booking an engineer is easy with Virgin Media. Virgin TV 360. And on the back of the box. Call the pre-installs team on 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. You should see a welcome screen, then the Virgin Media start up screen. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. We have the quickstart pack but sadly cannot get broadband set up and working. . The Openreach sockets do not work for Virgin Media. Virgin Media network is easy 1 Have a look in the box and make sure everything you ordered is in there. I am attaching photos of what i can find in. I am going to send you a private message. My wall socket has fallen off as it was behind my sofa does anyone know if I come back to Virgin if this can be fixed?. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. 2 Connect the red end of the coax cable to the right side of the Virgin Media connection box situated on the wall in your home. V6. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. TiVo. Tuning in. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. Aug 8, 2019. Stay safe online. There is this aerial splitter which seems the most obvious place to connect to, but the broadband won’t set up properly, as there is some hardware connection issue. on 05-09-2023 20:36. Options. Tried the virtual assistant but it didn’t prove helpful. Hi today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was blocked off with some kind of hard paste or cement, this makes it impossible to screw the hub you can’t get to the threads I have already booked a engineer but was just. The other is marked TV, & this is used for TV & Broadband. 24 Inc Vat. Push the white isolator cable, with the black band, into the slot in the splitter marked ‘Wall’. Browse Virgin Media Virgin Media Community. We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. The cable going in will be a double “shotgun barrel” type cable. Provides a range of audio and video signal connections. Tudor. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Apologies for any cabling issues. Thank you for the tel no. Speed Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set up broadband package for my flat. . Before I unplugged my phone from the wall socket, there was no dial tone so that was what led me to assume that the switchover had happened. I will pop you a PM across now, please keep an eye. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. Turn on and start the Box. Could an engineer be arranged to install please as my account is due to go live today. Im currently staying with family who use BT but wanted to pay for my own internet as i do online gaming and needed a better connection but the wall socket is in use and since i wanted a direct connection i was wondering if its possible to get a VM socket installed into my own room and how i would go about doing that. I have ordered the quick setup kit for M125 Fibre Broadband, but there is no Virgin Wall socket in my flat. Reply. Take a look outside where the incoming cable is. Solved: My broadband just arrived today. If you don't have the cabling then call the pre-installs team on 0800 052 1734. You'll just have to unscrew the terimator cap on the one labelled 'TV' and should be able to plug in your Virgin Media equipment and be up and running in no time. The cable on the right looks like is for a Freeview TV antenna. . Push the red label end of the white cable, into the wall socket. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). CABLE - today I show you how to set up Virgin Broadband Media HUB and phone. My understanding is you can only get the quick start kit if the house has had VM in the past. We have tried plugging it into the only box we found it would fit but no luck. I received my broadband kit today but sadly I'm unable to use it right away due to the lack of a virgin media wall socket. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. Don’t plug the power cable into a plug socket yet. Browse Virgin Media Virgin Media Community. I have received my package 2 days ago but I can't complete the set up due to a lack of a Virgin Media wall socket. TV, FM and DAB combinations available. on 14-09-2022 12:00. 22-12-2022 19:19 - edited 22-12-2022 19:20. Cihank617. Wall Socket. 0 Kudos. Options. Broadband wall socket. Just. This seems to be the only way that i can speak to someone about the issue. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. In response to Jonny-M. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. Only there is ethernet port which is also not completely fitting. One of the cables comes through my bedroom wall and into the sitting room, right into the set top box. • Scroll to the HDMI port you connected the cable to. Not able to set up my broadband. QuickStart, set up and connections. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. But I have no Virgin Media Wall socket in my house. Virgin supplies Broadband using DOCSIS technology. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. Virgin Media Community; Broadband; QuickStart, set up and connections; No virgin wall socket; Options. Been having problems with my landline not working for some time, rang VM and they sent me a Hub 3 to replace the old cable modem I had. Manage Your Account. We would like to show you a description here but the site won’t allow us. Forum; Apps. 12-10-2022 18:51 - edited 12-10-2022 18:59. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. 1 [or 192. . look forward to at least 5 weeks before you are connected . Tuning in. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. Take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on your wall. Options. TV on the go. What confuses some people is the push-on connector provided. Virgin Media Community: Broadband: QuickStart, set up and connections: No wall socket found! Options. in QuickStart, set up and connections 21-07-2023Virgin Media Community: Broadband: QuickStart, set up and connections: No Virgin Media wall socket; Options. This uses a copper coaxial cable of a similar type to the cable that feeds the signal from a rooftop TV aerial to a TV set. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. My dad bought the 1gbps package and arranged the delivery for 13th March with QuickStart. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. It's a 6" brown or grey square-ish box, usually on wall facing the road or pavement. Stream from Virgin Media. So could you please help me on this . One works with my existing connection but the other one is just on the wall - 5156775. Hi. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Virgin Mobile. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Checked the forum the NTL box in my bedroom can be used for internet and I can connect to the internet now. New to the UK and just moved into our first home here. Please help. Step 4. Account - Cable. Stream from Virgin Media. Volt. No virgin wall socket in my house. This is designed to push over the existing screw connector the outlet has. Two virgin media wall sockets, only one required in QuickStart, set up and connections yesterday; Moving a socket in Networking and WiFi Sunday;A VM tech can make a custom length lead for you and/or move the socket and check you are receiving the correct signal levels at the VM hub. Explain what needs to be done and book an engineer visit. on 27-01-2023 17:22. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOur router was delivered, and we do not have the requisite Virgin Media wall socket for the Hub 4. Our quick start kit has been delivered but when setting up there is no wall socket to plug the hun into. I have also checked outside and there is no box either on my property or on my boundary wall. Browse Virgin Media Virgin Media Community. Just choose QuickStart when you. Subscribe to RSS Feed; Mark Topic as. Explain that you need the ONU PSU for a FTTP/RFoG area - if an engineer is offered to bring / fit it accept that - there have been serious delays in getting them dispatched by post. Explain what needs to be done and book an engineer visit. I’ve just received my quick start package. Re: My Flat doesn’t have wall socket. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023This video will show you how to install a Virgin Media extension cable. For more information please visit:I'm expecting my kit tomorrow but can't see a wall socket only a phone line box. Choose the best spot for your wifi hub. Hello VLNeedham. Tudor. Please help. All the wall sockets I can see are for BT. I would love to help you get your service installed. 5. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. Failing this. This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. Can't find wall socket for hub 5 in QuickStart, set up and connections Friday; Diamond cable wall socket in QuickStart, set up and connections Friday; New Install - No Connection in QuickStart, set up and connections Tuesday; I Need a Virgin Media Wall Socket in QuickStart, set up and connections TuesdayTelewest Cable Wall Sockets. There is no way I can insert the isolator cable into the socket (there just is an empty space when I push the red-banded end of the isolator cable into the bottom of the wall socket). Broadband. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. After trying a few of them, the male (satellite?) sockets fit with the router cables but aren’t helpful aside from that. The previous tenant had virgin - 4955543Hi, I’ve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however I’ve noticed there is no VM wall socket to connect my router etc to. Plug into the Hub. Subscribe to RSS Feed; Mark Topic as New;. The wall box may be branded with the logos of an old cable TV company (not VM). Adduxi. Virgin Media uses a unique cable network that requires a specific type of. VM phone sockets are not used for Broadband services, & as far as new customers are concerned are now obsolete, as the phone service is provided via sockets on the Broadband hub. VM will usually only supply a Quickstart to a property that had VM previously. A 3m cable will probably suffice, but as suggested it’s probably best to see what the VM engineer seems feasible. Or if the other end of the white cable is in a more useful. 19 minutes ago. The internal box should be oblong, square one are for phone. 168. . (I did this video to help/guide new engineer as I did not find any for my self when I started. But be clear why you need the visit, because if there is no actual fault found with Virgin's own equipment there will be a charge of £25. Virgin Media Wall Socket. Subscribe to RSS Feed; Mark Topic as New; Mark. on 23-10-2022 13:36. We would like this to be re-located please into our living room on ground floor. Not had any success calling. 4 Connect the powerCall the Pre-installation and delivery team on 0800 052 1734 see if they can help - 5088726Sky Q can use the Virgin Media broadband service over wifi. Switched. Home Phone. Thanks for your reply. Hi I’ve order virgin for the quick set up as it game me that option but I have been looking online and I don’t have the virgin socket I’m just wondering if I’ll need to pay to have that installed thanksHI, I guess this is the most googled problem for All New Virgin Media subscribers who opted for the Self-Installation Kit, so am thinking it should be included in the form for anyone who wants to get connected to Virgin Media Broadband ONLY deal. If you are already an existing customer and want the point moving then there would be a £25 non fault call out charge (it used to be £99) to do the. Plug into the Virgin Media wall socket. Rob. I understand that I am now to connect the landline to the Hub 3, but having done this, I don't get a connection. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. Can I have engineer visit and setup it? Thanks. Trouble shooter. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. Vicky. I can only find the TV socket. Back a step. For into also image of the. If you had any further enthusiasm. Back a step. signed up and was given the option of self installation. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall. 39K;Solved: Hello I have a problem as my wall socket cable does not fit my actual wall socket. Whichever is the most suitable. It’s been delivered and it turns out I don’t have a wall socket for the coaxial cable to go into. At the moment you have a Sky modem that is serviced by an RJ11 socket, which provides your Broadband from phone line. Vonage 2nd line. The one thats on the bottom is the one you need for Virgin. Virgin media wall socket for broadband is not what js shown on the installation guide. Mobile Your Account. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. Tudor. Plug the cables into the hub. Fitting a new Virgin media wall socket in QuickStart, set up and connections 6 hours ago; No wall socket ? in QuickStart, set up and connections yesterday; Are These Virgin Wall Sockets for Fibre Broadband? in QuickStart, set up and connections Monday; Quick start - can’t connect in QuickStart, set up and connections. Get the Hub ready by connecting the wires. How and where do i book a technician for broadband in QuickStart, set up and connections Saturday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections Saturday; No vm wall socket in QuickStart, set up and connections Saturday; Can't find wall socket in QuickStart, set up and connections SaturdayHi, I have just received the Virgin Media Box for my broadband and noticed I have no wall socket to connect it. I have signed up as a new user for Virgin Fibre. Connecting Laptop to Ethernet through ethernet wall sockets in Networking and WiFi Friday Installation: Wall socket issue in QuickStart, set up and connections Friday TopHi all, Just received my self install hub 3 kit and can't seem to find a wall socket to plug the cable into. (I did this video to help/guide new engineer as I did not find any for my self when I started. Account - Mobile. If you're happy with this and for the charge we can make the arrangements for you 🙂.